Privacy Policy – CACTUS SMART SHOP

Last updated: [17 September 2025]

Welcome to Cactus Smart Shop. We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://cactussmartshop.com. By using the Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect several types of information from and about users of our Website, including:

a) Personal Data

Name
Email address
Postal address
Phone number
Payment information (e.g. credit card, billing address)
Any other information you choose to provide

b) Non-Personal Data

IP address
Browser type and settings
Device type
Operating system
Pages visited on the Website
Time and date of access
Referring website

2. How We Collect Your Information

We collect information:

Directly from you when you provide it (e.g. when you create an account, place an order, contact us).
Automatically as you navigate through the Website (via cookies, server logs, analytics).
From third parties, if necessary (such as payment processors, shipping companies, or service providers).

3. Use of Your Information

We use the information we collect for purposes such as:

To process and fulfill your orders, including shipping and payment.
To communicate with you about your orders, updates, customer support.
To send you promotional materials, newsletters, or offers if you opt-in.
To improve our Website and services, including through analytics and user feedback.
To protect against fraud, ensure security, enforce our policies, or comply with legal obligations.

4. Legal Bases for Processing (if applicable)

If required under your jurisdiction (e.g. if subject to GDPR or similar laws), we rely on the following lawful bases for processing your personal data:

Consent: when you opt-in to receive promotional communications or agree to cookies beyond strictly necessary ones.
Performance of a contract: e.g. to process and deliver orders.
Legal obligation: to comply with laws.
Legitimate interests: e.g. to improve our website, secure our platform, prevent fraud, provide customer service.

5. Disclosure of Your Information

We may share your information with:

Service providers who perform functions on our behalf (payment processors, delivery companies, email service providers).
Other third parties if required by law, or to respond to legal process.
Our affiliates or business partners, where needed to deliver services or for marketing (only if you’ve consented).
In event of business transfer (sale, merger, acquisition), your information may be transferred.

6. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other technologies to collect usage and device information.
Types of cookies may include strictly necessary cookies, performance cookies, functional cookies, advertising/targeting cookies.
You can usually disable cookies via your browser settings, though some features of the Website may not function properly.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes in this policy, unless longer retention is required or permitted by law.
When no longer needed, we will securely delete or anonymize your personal data.

8. Security

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, alteration or disclosure. However, no data transmission over the Internet or storage system can be guaranteed secure.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you.
The right to correct or update inaccurate or incomplete data.
The right to request erasure of your data (“right to be forgotten”).
The right to restrict or object to certain processing.
The right to data portability.
The right to withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us using the information provided below.

10. Children’s Privacy

Our Website is not intended for individuals under the age of [18]. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without verification of parental consent, we will delete that data as soon as possible.

11. International Data Transfers

If you are located outside of Cameroon (or our home country), your information may be transferred to, stored at, and processed in other countries where our service providers are located. These countries may have data protection laws that are different from those in your country. We will take steps to ensure that your personal data remains protected.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. If changes are material, we may notify you by email or via a notice on the Website.